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You Matter to Me

I care about you and am glad to help!

Current GlowBodyPT Family:

Can I get the updated version of the plan I previously purchased?

I believe in giving you my best and as a Thank You for being a loyal customer, I want to grant you access to any and all updates to your purchases at no additional cost.

Email support@sellfy.com for your plan to be resent (you'll get the updated version automatically) and provide the email address that you used to originally purchase so that your invoice can be confirmed.

Where are the videos?

All plans come with clickable calendars so you can simply click the workout you need and go straight to the follow-along video! Update your Adobe Acrobat PDF reader if yours won't click, then open it again inside your updated Adobe. 

I have a question about the plan I purchased - where do I ask?

Inside each private Facebook group you will find a FAQs document with frequently asked questions. You can ask anything inside our private FB group page for the plan you purchased, or reach out via the social handles below (instagram, facebook, youtube).

Where did my download get saved to when I saved it on my device?

iPhone saves to iBooks (download iBooks app for free from the apple store if you don't have it). 

Android saves to Files (looks like a folder icon)

Laptop / Tablet - you choose where you save downloads to.

Kindle is not compatible. 

I lost my purchase. Is there any way to have my download link re-sent?

Yes! Email support@sellfy.com for your download link to be resent and provide the email address that you used to purchase in order to confirm your invoice. Be sure to back up your plan on an alternate device so you'll have it for good.

I finished the 12 Week Post Pregnancy Plan, what's next?

Take 2-3 weeks unstructured time. Don't just sit on the couch, but no scheduled or rigid workouts at all! Just move how you like and give yourself permission to chill out more than usual. Then progress onto my 10 Minute Plan. It has the same time commitment as the 12 Week PPP (30 min/day, 12 weeks long), but entirely new workouts that will keep your body guessing and keep you engaged as you learn. Go straight to one of the Bonus runner plans included, or do the regular 10 Minute Plan (all indoor videos). 

I have a question about the plan I purchased - where do I ask?

Reach me and Team GlowBodyPT in your private Facebook group page (you gain access to this for each purchased plan) in your original download email. Otherwise, send a message to me on GlowBodyPT Facebook, Instagram, or YouTube comments. I do my best to get back to everyone.

Inside each private Facebook group you will find a FAQs document with frequently asked questions. You can ask anything inside our private FB group page for the plan you purchased, or reach out via the social handles below (instagram, facebook, youtube).

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Common Questions
(If You Already Own a Plan):

Contact Me

Fastest response is GlowBodyPT Instagram DM, then Facebook GlowBodyPT Message, or you can use YouTube Comments. If you have one of my paid plans you get access to me and my team via our Private FB Group pages for each group.

I respond to as many women as possible because GlowBodyPT is much more than a business, serving motivated women and seeing you succeed is my mission field.

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